tq666 Privacy Policy
Your personal information is completely safe with us. tq666 uses SSL encryption and strict data protection practices to safeguard your privacy.
This Privacy Policy ("Policy") applies to all users of the tq666 platform. When you register, log in, or use our services on tq666, you are considered to have given your consent to the terms described in this Privacy Policy.
We believe that every user's personal information is their own asset. That is why tq666 exercises the highest level of care when collecting, processing, and storing your data. If you have any questions about our Privacy Policy, please contact our support team.
What Information We Collect
1.1 Information You Provide Directly
When you create an account on tq666 or use our services, you provide the following information to us directly:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential address
- Identity document details (national ID card or passport — for KYC verification)
- Payment method details (bKash, Nagad, Rocket, or Upay number)
- Security questions and answers, and password information
1.2 Automatically Collected Information
When you use the tq666 platform, our system automatically collects certain technical information:
- IP address and device type
- Browser type and operating system
- Login and logout times (according to Bangladesh Standard Time, BST UTC+6)
- Page visit history and session duration
- Browser cookies and local storage data
- Referral source and traffic analytics data
1.3 Information Received from Third Parties
In some cases we may receive your information from third parties, such as:
- Transaction confirmation details from payment processors (bKash, Nagad, Rocket, Upay)
- KYC-related information from identity verification service providers
- Risk assessment information from fraud prevention and security organisations
Purpose of Using Information
tq666 uses collected information only for the following legitimate purposes:
2.1 Account Management and Identity Verification
Information is used to create, manage, and secure your account. Personal identity document details are used to complete age verification and the KYC process, which is an important part of responsible gaming.
2.2 Financial Transaction Processing
Payment information is used to process deposits (minimum ৳300) and withdrawals (minimum ৳1,000). Our goal is to complete withdrawals within 1 hour.
2.3 Providing Customer Support
Your contact information is used to assist you through 24/7 Bengali live chat support and email.
2.4 Security and Fraud Prevention
Technical information is used to detect and prevent unauthorised access, money laundering, and fraudulent activity.
2.5 Service Quality Improvement
Usage statistics are analysed to evaluate platform performance, add new games and features, and improve the user experience.
2.6 Meeting Legal Obligations
Information is retained to comply with applicable laws and regulations, respond to requests from regulatory authorities, and cooperate in legal proceedings.
Information Storage and Protection
3.1 Security Measures
tq666 uses industry-standard security technology to keep your personal information safe:
- SSL (Secure Sockets Layer) encryption — all data transfers are encrypted
- AES-256 encryption — for stored sensitive information
- Two-factor authentication option
- Data stored in secure data centres
- Regular security audits and vulnerability assessments
- Access controls — only authorised staff can view information
3.2 Data Retention Period
We retain your information for the following periods:
- Active account data — for the entire duration the account remains active
- Transaction records — for a period determined by legal requirements even after account closure
- Communication and support records — for a reasonable period after issue resolution
- KYC documents — for a period determined by regulatory requirements
3.3 Steps in the Event of a Data Breach
Should a data breach occur for any reason, tq666 will act promptly. Affected users will be notified in a timely manner by email and the necessary steps will be taken to address the damage.
Information Sharing and Third Parties
tq666 never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
4.1 Service Provider Partners
Limited information is shared with trusted partners for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technical services. These partners are contractually bound to comply with our privacy standards.
4.2 Legal Obligations
Information may be disclosed under a lawful order from a competent court or regulatory authority, or in the course of cooperating with anti-money laundering investigations.
4.3 Business Transfers
In the event of a business merger or acquisition, user data may be transferred. In such cases we will notify users in advance.
4.4 Game Providers
Game providers including Pragmatic Play, Spribe, JILI, and PG Soft may access gameplay data. However, they do not receive your complete personal information.
Cookies and Tracking Technology
5.1 What Are Cookies
Cookies are small text files that our website stores in your browser. They help remember your preferences and improve the service.
5.2 Types of Cookies We Use
- Essential cookies: required for login sessions and security — cannot be disabled
- Functional cookies: store language preferences and personal settings
- Analytics cookies: collect site usage statistics to help improve the service
- Security cookies: used for fraud detection and access control
5.3 Cookie Controls
You can disable analytics cookies through your browser settings. However, disabling essential cookies may cause some platform features to not work properly.
User Rights
As a tq666 user, you have the following rights over your own information:
6.1 Right to Access Information
You have the right to know what information about you is stored with us. Please contact the support team for this.
6.2 Right to Correct Information
If your account contains any incorrect or outdated information, you may request that it be corrected.
6.3 Right to Delete Information
In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained for a set period due to legal obligations.
6.4 Right to Restrict Processing
You have the right to object to the processing of your information for certain purposes, particularly in relation to marketing communications.
6.5 Right to Data Portability
You may request a copy of your account data in a machine-readable format.
To exercise any of the above rights, email [email protected]. We will respond to your request in a timely manner.
Protection of Minors
tq666 is a platform for persons aged 21 and above only. We do not intentionally collect any information from minors.
If it comes to our attention that a minor has registered, we will immediately close that account and delete all associated information.
If you become aware that a minor is using our platform, please notify us at [email protected].
International Data Transfers
Our servers and processing facilities may be located in various countries. Even if your information is processed outside Bangladesh, we ensure that appropriate data protection measures are in place in that country or organisation.
For any international data transfer we use encryption and contractual safeguards to maintain the confidentiality of your information.
Policy Changes and Updates
tq666 reserves the right to amend this Privacy Policy when necessary. If any significant changes are made, we will:
- Update the "Last Updated" date at the top of this page
- Notify registered users by email
- Display a notice on the platform
If you continue to use the platform after a change, you will be considered to have consented to the revised policy. The latest version of the policy will always be available on this page.
Relationship with Other Policies
This Privacy Policy should be read together with tq666's other policies:
- Terms & Conditions — Overall terms for using the platform
- Responsible Gaming — Policy on healthy gaming habits and support
- About Us — Detailed information about tq666
If any conflict arises among these policies, the provisions of the Privacy Policy shall apply.
Have questions about privacy?
Our 24/7 support team is always ready to answer any of your questions.